{"id":9769,"date":"2025-07-16T15:19:39","date_gmt":"2025-07-16T13:19:39","guid":{"rendered":"https:\/\/ulaizer.com.ua\/?page_id=9769"},"modified":"2026-02-10T16:47:42","modified_gmt":"2026-02-10T14:47:42","slug":"warranty-service","status":"publish","type":"page","link":"https:\/\/ulaizer.com.ua\/en\/warranty-service\/","title":{"rendered":"Warranty Service"},"content":{"rendered":"

Warranty Service<\/strong><\/h1>\n

Our store provides a warranty for goods, confirming the obligation that the product contains no manufacturing defects.<\/p>\n

Please check the completeness and absence of defects upon receipt of the product.<\/p>\n

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  1. Warranty for compressor nebulizer Ulaizer Home (CN-02MY)<\/a><\/li>\n
  2. Warranty for compressor nebulizer Ulaizer Air+ (VP-D2)<\/a><\/li>\n
  3. Actions in case of malfunctions of Ulaizer Home (CN-02MY) and Air+ (VP-D2)<\/a><\/li>\n
  4. How to submit a product for warranty repair\/replacement?<\/a><\/li>\n
  5. Which products are subject to warranty repair\/replacement?<\/a><\/li>\n
  6. In which cases is the warranty not provided?<\/a><\/li>\n
  7. Supervision of medical devices<\/a><\/li>\n<\/ol>\n

    <\/a>1. Warranty for Compressor Nebulizer Ulaizer Home (CN-02MY)<\/strong><\/p>\n

    Under proper operating conditions, the Ulaizer\u2122 Home compressor nebulizer (model CN-02MY) should not exhibit defects in materials or workmanship for 5 years from the date of purchase.<\/p>\n

    The nebulizer is covered by a 5 (five) year warranty<\/strong>, provided it is used as intended and the operating rules are followed.<\/p>\n

    The warranty is limited to replacement, at the discretion of LLC \u201cYuria-Pharm\u201d, of any component or equipment deemed defective if the company determines the claim is justified.<\/p>\n

    This warranty does not cover any components or equipment that were misused, operated contrary to intended use, accidentally damaged, or repaired without authorization, and does not cover repair costs.<\/p>\n

    LLC \u201cYuria-Pharm\u201d is not liable to the buyer or any other persons for loss of ability to use the equipment, or for indirect or incidental damages that may occur.<\/p>\n

    All returned products must be properly packaged and shipped prepaid by the distributor servicing the device.<\/p>\n

    For additional information, please contact the authorized representative in Ukraine \u2014 LLC \u201cYuria-Pharm\u201d \u2014 through the feedback form in the \u201cContacts\u201d section of the website.<\/strong><\/a><\/p>\n

    <\/a>2. Warranty for Compressor Nebulizer Ulaizer Air+ (VP-D2)<\/strong><\/p>\n

    The Ulaizer\u2122 Air+ compressor nebulizer (model VP-D2) is intended for individual use.<\/p>\n

    The nebulizer is covered by a 2 (two) year warranty<\/strong>, provided it is used as intended and the operating rules are followed.<\/p>\n

    The warranty applies only to the compressor (main unit) and does not cover the nebulizer chamber or other accessories, since the lifetime of the accessories significantly depends on the intensity of use.<\/p>\n

    The warranty service life of the nebulizer chamber, masks, and other accessories is 180 hours, provided the operating rules are followed. However, if they change color, they should be replaced.<\/p>\n

    To confirm that the warranty is valid, a purchase receipt or warranty card must be provided.<\/p>\n

    If the operating and maintenance rules are violated, or the nebulizer is used for purposes other than intended, the warranty becomes void.<\/p>\n

    The warranty is also void if unauthorized repair or modification of the device has been performed.<\/p>\n

    The manufacturer and the authorized representative in Ukraine, LLC \u201cYuria-Pharm\u201d, are not liable for consequences or damages that may arise from using the nebulizer.<\/p>\n

    Warranty service is limited to the actions listed above. No other warranty service is provided.<\/p>\n

    All returned products must be properly packaged and shipped prepaid by the distributor servicing the device.<\/p>\n

    For additional information, please contact the authorized representative in Ukraine \u2014 LLC \u201cYuria-Pharm\u201d \u2014 through the feedback form in the \u201cContacts\u201d section of the website.<\/strong><\/a><\/p>\n

    <\/a>3. Actions in Case of Malfunctions of Nebulizers Ulaizer Home (CN-02MY) and Air+ (VP-D2)<\/strong><\/p>\n

    Technical maintenance of Ulaizer\u2122 Home (CN-02MY) and Air+ (VP-D2) nebulizers must be performed only by the manufacturer or an authorized specialized company.<\/p>\n

    In case of malfunction, refer to the \u201cTROUBLESHOOTING\u201d section of the instruction manual.<\/p>\n

    If the issue cannot be resolved independently according to the recommended instruction table, or if you have comments regarding the product\u2019s performance, need consultation, or wish to leave feedback, please use one of the following methods:<\/p>\n