Public Offer Agreement for the Sale of Goods via the Online Store ulaizer.com.ua GENERAL PROVISIONS 1.1. This offer, in accordance with Articles 633, 641, and 642 of the Civil Code of Ukraine, is an official public offer (offer) by the Private Enterprise “Infuziya”, hereinafter referred to as the “Seller”, and contains all essential terms of the sales contract for the Goods posted on the website https://ulaizer.com.ua/, concluded between the Seller and any natural or legal person who accepts this offer (hereinafter referred to as the “Buyer”). 1.2. The Buyer placing an Order on the website https://ulaizer.com.ua/ constitutes full acceptance of the terms of this public offer agreement. 1.3. The Seller reserves the right to unilaterally amend this agreement provided it is published in advance on the website https://ulaizer.com.ua/. SELLER STATUS 2.1. The Seller is the Private Enterprise “Infuziya”*, registered in accordance with the legislation of Ukraine, engaged in the sale of medical devices, nebulizers, accessories, and other permitted products via the website https://ulaizer.com.ua/. BUYER STATUS 3.1. The Buyer is an individual who has reached the age of majority (18 years), or a legal entity that has placed an Order via the website interface at https://ulaizer.com.ua/. 3.2. The Buyer is fully responsible for the accuracy of the information provided when placing an Order. SUBJECT OF THE AGREEMENT 4.1. The Seller undertakes to transfer ownership of the Goods presented on the website and ordered by the Buyer, and the Buyer undertakes to pay for and accept the ordered Goods. 4.2. The goods sold on the website are not prescription drugs but are medical devices allowed for over-the-counter distribution. ORDER PLACEMENT PROCEDURE 5.1. The Order is placed by the Buyer independently on the website by adding goods to the “Cart” and clicking the “Place Order” button. 5.2. The Seller reserves the right to refuse to process an Order if the Buyer violates the terms of this Agreement or if the product is unavailable. PRICE AND PAYMENT PROCEDURE 6.1. The prices on the website are indicated in Ukrainian hryvnias and are final at the time of placing the Order, including VAT (if applicable), but excluding delivery costs, which are added to the website price. 6.2. The Buyer may pay via the following methods: Online payment on the website; Payment upon pickup at a pharmacy (in cash or by card); Cash-on-delivery or card payment upon receipt at courier branches or parcel terminals. 6.3. The Seller reserves the right to change product prices unilaterally without prior notice. However, the price cannot be changed after the Order has been accepted for processing and confirmed to the Buyer. 6.4. The Goods must be fully paid for at the time of transfer. 6.5. The Buyer’s failure to fulfill payment obligations is considered a unilateral refusal to purchase under this public offer agreement, resulting in the termination of all Seller obligations arising from the Buyer’s acceptance of this offer. DELIVERY AND TRANSFER OF GOODS 7.1. Delivery is carried out throughout Ukraine by a chosen delivery service (Nova Poshta, etc.), excluding temporarily occupied territories. 7.2. The risk of accidental loss or damage to the Goods passes to the Buyer upon actual transfer to the delivery service. 7.3. Delivery costs are not included in the price of the goods unless otherwise stated on the website. RETURN POLICY 8.1. The Buyer has the right to return goods of proper quality within 14 days of receipt, in accordance with the Law of Ukraine “On Consumer Rights Protection”, except for goods that cannot be returned (medical devices that come into contact with skin, mucous membranes, or airways – if the packaging is damaged). 8.2. The product must be returned in its original complete condition, with undamaged packaging and all accompanying documentation. LIABILITY OF THE PARTIES 9.1. The Seller is not responsible for incorrect data provided by the Buyer during Order placement. 9.2. In case of improper fulfillment of obligations, the Seller compensates the Buyer only for the cost of the paid goods. 9.3. The Buyer bears personal responsibility for any damage caused by their actions (even if another person used their login credentials), including harm to individuals, property, legal entities, the state, or public morals. PERSONAL DATA 10.1. By placing an Order, the Buyer consents to the processing of personal data in accordance with the Law of Ukraine “On Personal Data Protection” and the terms of the Privacy Policy specified on the website https://ulaizer.com.ua/. 10.2. The Seller uses personal data solely for Order processing and does not disclose it to third parties, except for delivery services. FORCE MAJEURE 11.1. The Parties are not liable for failure to fulfill their obligations (except for payment) if such failure is due to force majeure-events or circumstances beyond their control that occurred after this Agreement came into effect and are unforeseeable and unavoidable. 11.2. Force majeure events include but are not limited to natural disasters, strikes, fires, floods, explosions, icing, wars (declared or undeclared), imposition of martial law or emergency situations, anti-terrorist operations, riots, loss of goods, carrier delays due to accidents or adverse weather, maritime hazards, embargoes, disasters, and government-imposed restrictions (including distribution, priorities, official requirements, quotas, and price controls), if such events directly impact the fulfillment of this Agreement. 11.3. A Party affected by force majeure must immediately notify the other Party. 11.4. The time required for Parties to fulfill their obligations shall be extended for the duration of such force majeure. 11.5. If force majeure continues for more than three months, either Party may terminate this Agreement unilaterally by providing written notice. 11.6. Despite the occurrence of force majeure, the Parties shall conduct final settlements before termination. LEGAL REGULATION 12.1. All legal relations between the Parties are governed by this Agreement and applicable Ukrainian law. 12.2. Disputes are resolved through negotiations, and if no agreement is reached, through court proceedings at the Seller’s place of registration. OTHER TERMS 13.1. This Agreement comes into effect upon the Buyer’s acceptance and remains valid until the Goods are delivered (or handed over to the delivery service) or until earlier termination. 13.2. The Buyer confirms that prior to accepting this Agreement, they have reviewed its terms, understood them, and entered into the Agreement knowingly and voluntarily. By sending the Order, the Buyer confirms that the Seller provided all pre-contractual information required by Article 13, Part 2 of the Law of Ukraine “On Consumer Rights Protection” in accordance with applicable language legislation. 13.3. The Buyer may not propose their own terms but may only accept this offer. The Agreement is concluded by the Buyer’s acceptance of the offer and is valid without the need for a separate document, in simple written form. 13.4. Either Party may terminate this Agreement unilaterally in case of violation of its terms or as provided by applicable law. 13.5. The information provided by the Buyer is confidential. The Seller uses it only to process the Order, send notifications, deliver the product, and perform settlements. 13.6. Use of the online resource at https://ulaizer.com.ua/ for browsing Goods and placing Orders (Pre-orders) is free of charge for the Buyer. Internet access is governed by a separate agreement between the Buyer and their internet provider, outside the Seller’s responsibility. 13.7. The text of this Adhesion Agreement is protected by copyright; proprietary rights belong to the Seller and are protected by law. SELLER’S DETAILS Private Enterprise “Infuziya” EDRPOU/DRFO Code: 31423376 IBAN: UA443052990000026009041602115 at PJSC CB “PrivatBank” MFO: 305299 Tax ID: 314233723017 Legal address: 18030, Cherkasy region, Cherkasy city, Kobzarska Street, 108 Tel.: +38 (0472) 71-01-04 Email: office@chemoteka.com.ua Last updated: July 24, 2025 * On September 12, 2024, the State Service of Ukraine on Medicines and Drugs Control approved the expansion of business activity for Private Enterprise “Infuziya” to include online retail trade of medicinal products. If you do not agree with the terms of this Agreement, please do not place or confirm an Order and do not prepay for it!
